AVROGAN PARTNERS

With 40 years devoted to the B2B Aftermarket, Ron is the visionary founder of G35 Software, Inc., a trailblazing software startup focused on B2B Advanced-Services Contracts. His consulting accolades include collaborating with powerhouses like United Technologies, GE, and Acer. Leading a global Aftermarket business unit of an OEM for a decade and holding pivotal manufacturing roles, he's a respected figure in the industry. Often courted by Private Equity firms and legal experts, his insights are omnipresent—from academic journals to global conferences. An alumnus of SUNY and Indiana University, with an APICS certification, Ron's expertise is unparalleled in aftermarket dynamics.

Drawing from a rich professional journey, Filip currently serves as the Director of Business Development at Mellby Gård. Previously, he held pivotal roles including Group Business Development / Strategy Manager at Hydroscand, Senior Manager at Simon-Kucher & Partners, and Consultant at Navetti. With a strong forte in strategy, business development, and M&A, Filip has also held board positions within the Mellby Gård Group and boasts consulting acumen, steering transformative projects across diverse industries. Educationally, he holds an M.Sc. in Engineering and Technology Management from Lund University, Zhejiang University, and the University of Connecticut.

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Drawing from a rich professional journey, Marc is the Founder of GrowthBeam, leading servitization for clients in sustainability, energy efficiency, and the circular economy. He previously served as Professional Services Business Unit Global Leader at Signify and General Manager of Spain & Portugal at SunPower. With expertise in services strategy, business development, and change management, Marc has driven growth and service innovations in energy, renewables, and manufacturing. He holds an M.Sc. in Electrical Engineering from the Polytechnic University of Catalonia and an MBA/MA from The Lauder Institute, University of Pennsylvania. Beyond work, Marc co-founded a two-Michelin-starred restaurant in Barcelona, showcasing his culinary passion.

With a robust blend of user experience and management, Patrick McGowan is the innovative force behind The Service Design Group. Specializing in transformative service designs, he helps product groups and service teams craft compelling offers and robust service packages. His unique approach, backed by design and MBA degrees, has earned him over 20 patents and widespread industry acclaim. A sought-after speaker in the US and Europe, Patrick imparts wisdom on customer experience and service design. Additionally, he enriches leading design and MBA programs with his expertise in service innovation and business models. Patrick is a beacon in service design and customer engagement.

Drawing from an extensive tenure in construction machinery, Johan served in many roles including as a CTO, honing skills in Business Intelligence, advanced Excel tools, and data transformation, particularly during ERP integrations. He is educated in logistic engineering and computer science with an emphasis on corporate finance and is committed to continuous learning and professional growth. Adept in data analysis and strategic system implementations, Johan is a powerhouse of expertise.

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A mastermind in full-stack development and solution architecture, Taghi excels in cloud computing and web technologies. His active involvement in Avrogan transcends mere advisory; with a "roll-up-the-sleeves" approach, he dives deep into application development. Notably, Taghi plays a pivotal lead development role in crafting Avrogan's state-of-the-art Service Contract management solution, Avrogan Service Excellence™. Beyond offering architectural counsel, he spearheads Azure database initiation and app development tasks, ensuring seamless integration and functionality. Trust in Taghi for both visionary guidance and hands-on tech brilliance.

With over a decade dedicated to field service management, Patrick has become a beacon of efficiency and profitability. As the brain behind SETRAX, and a key figure at Sensemore.io and Avrogan, Patrick is known for melding industry acumen, strategy, and digital prowess. He's fervent about crafting 'moments of magic' for all stakeholders. With an agile grasp on modern tech, Patrick offers tailored interim and consultancy solutions, prioritizing trust, transparency, and tangible outcomes. Patrick's collaborative expertise will revolutionize your service dynamics and boost your business trajectory.

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With over two decades in Operations, Supply Chain, and Aftersales, Perry brings global managerial and consulting prowess. Founder of PORAZIET, he's adept at orchestrating transformative organizational flows and elevating team performance. As a senior partner at Avrogan, Perry shines in Aftermarket Service transformations—crafting comprehensive service concepts anchored in robust SLAs, ensuring optimal value across equipment lifecycles. Specializing in spare parts logistics and pricing, his expertise is unmatched. Based in the Netherlands and targeting the Benelux region, Perry is also primed for global servitization challenges. Count on Perry for end-to-end aftersales mastery.

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With 25 years immersed in business management, Pavan shines through leadership roles within the power and industrial sectors. His consistent results-oriented approach positions him as a beacon for guiding clients toward commercial excellence, emphasizing a customer-centric methodology. His expertise spans managing projects, product lines, and service ventures, making him an indispensable asset for OEMs aiming for transformative, service-led profitability. Beyond the professional realm, Pavan passionately challenges himself on the squash court. Turn to Pavan for strategic guidance with a touch of agility.

A pricing maestro with a decade's expertise in the aftermarket domain, Hamed boasts a track record of steering 30+ pricing optimization and solution projects, benefiting numerous Fortune 500 firms. His leadership shines, having helmed mixed teams of consultants, analysts, and implementors. A sought-after voice in European aftermarket growth, Hamed has enlightened many at conferences and trained pricing managers across manufacturing sectors. Before co-founding Avrogan, he honed his craft in various roles. With an M.Sc. in Industrial Engineering from Chalmers University, Sweden, and a Six Sigma black belt, Hamed merges technical prowess with strategic vision. Count on Hamed for aftermarket pricing finesse.

Blending a data science foundation with a decade's industrial prowess, Arsham stands distinguished in driving IT solutions for Fortune 500 giants. Before co-founding Avrogan, he led teams of back- and front-end developers, championing SaaS support across diverse manufacturing arenas. Holding a D.Sc. in Risk Management from Aalto University, Finland, his diverse background marries mechanical and industrial engineering. With a certification in change management and an MBA in shipping and logistics, Arsham's expertise is vast and varied. Outside work, his passions lie deep beneath the ocean's surface in scuba diving and on the chessboard, strategizing moves. Turn to Arsham for comprehensive, data-driven leadership.